Design Thinking
In the context of the EDUC 767 course, we engaged in a series of reflections and applied the Design Thinking approach to address a wicked problem specific to the course content. Here is an overview of our Design Thinking Process in response to the challenges posed by EDUC 767.
Step 1
What’s Your (wicked) Problem?
My "wicked problem" revolves around the challenge of balancing technological advancement and privacy concerns. As technology evolves, particularly in areas like AI and data analytics, the need to harness the power of data while safeguarding individual privacy becomes increasingly complex. This problem deeply impacts my practice as it underscores the responsibility to develop and promote ethical and privacy-conscious AI and technology solutions. It requires continuous vigilance in addressing data privacy regulations, implementing robust security measures, and fostering public trust. Effectively navigating this challenge ensures that technology can advance while respecting fundamental privacy rights, creating a more ethical and sustainable tech landscape.
Step 2 Empathy Map
Creating an Empathy Map involves understanding the individuals impacted by the wicked problem. Once we've identified who is affected, we make assumptions about what they might think, feel, hear, see, say, and do. Additionally, we consider the pain points caused by the problem and what gains they might experience if the issue is resolved.
Step 3
Define - Persona
After identifying those affected by the wicked problem, utilize the SEM Rush persona generator to define representative individual roles impacted by the issue.
Step 4
Mind Mapping
The fourth step involves actively brainstorming potential solutions. To aid in this process, various ideation techniques can be employed. For this purpose, I have opted to use mind mapping.
